We invite you to contact us if you have any questions about this policy.

Smat Chauffeur Services.
t: +44 (0)845 625 7628
f: +44 (0)845 642 7628
e: Customer Care


COPYRIGHT NOTICE
Copyright © 2007 Smat Chauffeur Services. All rights reserved
The information and intellectual property contained herein is the exclusive property of Smat Chauffeur Services. Copying material from this site is illegal and carries severe legal penalties including incarceration, financial and restitution for legal expenses incurred by Smat Chauffeur Services in pursuing copyright violators. Every word, image, bullet, headline, phrase, and concept presented on our sites is copyright © 2007 by Smat Chauffeur Services. All rights reserved. We do not give any individual or entity permission to reproduce, refer to, or appropriate this material. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying or recording. See UK Copyright Law_P01 of the United Kingdom Copyright Code for a complete list of penalties and remedies available to Smat Chauffeur Services in the event of a legal encounter with copyright violators.

Credit Card Fraud Policy
We fight back against Internet credit card fraud. The following policy describes how Smat Chauffeur Services deals with credit card fraud criminals. They undermine the entire growth of the Internet and computer companies worldwide. Credit card fraud is not tolerated.
Attempts to deny a valid charge through your bank or credit card company is fraudulent and is illegal. Our standard policy is to welcome and deal with any disputes you may have.

DISPUTE POLICY:

IF YOU TRY TO DISPUTE or DENY
a valid charge, your credit card or checking account along with your name and address will immediately be added to a negative database. The negative database is shared by over four million merchants on the Internet both large and small companies, and you will not be able to purchase goods or services from these merchants in the future.

HOW DO WE IDENTIFY YOU?
You will be sent an invoice for the disputed amount by regular postal mail. Copies will also be sent to your bank and credit card company. The invoice will include the following information:
Your personal computer's network location.
Your IP address used to complete the transaction.
The day and time of your purchase.
Original charge amount plus a £199.99 fee for dispute processing .
If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:
Access logs detailing when you accessed the site in question and what ISP you used to do so.
Access logs containing information on your visit and activities.
If the second invoice is not paid within 30 days, your file will be forwarded to one of the 18 collection agencies that we work with throughout the United Kingdom.

HOW DO WE COLLECT
On fraudulent claims? Liens on your property, bank account, and garnishing of wages depending on your state. This may also result in a report being filed with all major credit reporting agencies.

TO AVOID ANY
of the above, we encourage you to contact us first about any problems you may have with our service. We have an excellent track record in resolving any problems to see that you are fully satisfied with your service.
If you have any concerns about your booking we encourage you to contact the Smat Chauffeur Services account department by phone at
t: +44 (0)845 625 7628 f: +44 (0)845 642 7628 Monday-Friday, 09am to 5pm, or via e-mail account@smatchauffeurs.com

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