Privacy and Security Policy

At SMAT Chauffeur Services, our privacy policy has been put together to demonstrate our very firm commitment to ensuring your absolute privacy, protecting your information and to provide a safe and secure site for electronic commerce transactions. The intellectual property rights in this website are owned and controlled by SMAT Chauffeur Services. All materials featured and information provided on the website, whether text, images or design are protected by copyright, trademark and other intellectual property rights and are owned by or licensed to SMAT Chauffeur Services. You may download, electronically copy or print any of the contents on the condition that you are using them for personal use and not for commercial purposes and that in doing so, all credits must be to SMAT Chauffeur Services. Use for any other purpose is strictly prohibited without prior written permission from SMAT Chauffeur Services. No right, title or interest in any of the content of this website will be transferred to you as a result of downloading, attachment to email or electronically copying or printing of any such material.

Security of email correspondence

At SMAT Chauffeur Services, our website also invites you to contact us via email, through the 'contact us' pages and links to our other services. Whilst we have taken numerous steps to maximise your security, please be aware that email correspondence is a free format text and cannot be encrypted, therefore it is not a secure means of communication. Please do not send sensitive information such as passwords, credit card information or any other confidential material via email.

Internet Security

At SMAT Chauffeur Services, although we use advanced security measures to protect your information against loss, misuse or alterations, as is the case with all computer networks linked to the internet, we cannot absolutely guarantee the security of the information you provide over the internet and will not be held responsible for this. For chauffeur account applications, please download the application forms and fax the completely filled forms back to us.

Telephone Calls

Telephone calls and email correspondence to SMAT Chauffeur Services may be recorded for training and monitoring purposes. By using such communication methods you are consenting to the recording or monitoring of the same.
0845 numbers:- Calls made from a BT landline will be charged at 3.95 pence per minute and 1 penny per minute evenings and weekends. Mobile phone costs may vary.

What we do with your information

At SMAT Chauffeur Services, except where express permission has been given to us, we will only use your information to enable us to provide you with the services you have ordered from us and in conjuction with your relationship with us. We may also use the information provided to us to improve our services, our website or catalogues. Where you have indicated your permission for us to and with a view to understanding our customer needs better, we will retain the information you have provided to us with a view to offer you services that might in our opinion be of interest to you.

Data Protection

SMAT Chauffeur Services comply with the Data Protection Act 1998 in respect to any information we hold. For more information please visit http://www.opsi.gov.uk/acts/acts1998/19980029.htm

Email : privacy@smatchauffeurs.com